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The Restaurant Industry Is Broken. Can It Be Fixed?

If you dine out regularly, you might have noticed some changes in restaurants over the past few years. Perhaps you’ve found yourself ordering at a counter,…

0:00 37:27

Episode Summary

If you dine out regularly, you might have noticed some changes in restaurants over the past few years. Perhaps you’ve found yourself ordering at a counter, scanning a QR code to see the menu, or eating … a lot more soft serve. These changes aren’t just trends. Brett Anderson, a New York Times food reporter,…

Published October 4, 2026 · 37:27